If the progress bar stops, there is a communication issue between the logger and LogTag® Analyzer, and LogTag® Analyzer subsequently retries to get the correct information from the logger. In most cases where the communication is not successful this will be followed by an error message "Internal error $4" or "LogTag® failed to respond [20]". Please see Error Messages FAQ section for assistance regarding these error messages.

You should also disable all communication ports currently not in use by selecting "Edit - Options - Communication Ports" and removing the check marks for the unused ports.